Aligned Experience: Specialty Manufacturing and Services Company
Background
- $110M US-based Specialty Manufacturing client with significant field service business outgrew their 15-year-old ERP and needs to select the right platform to unlock efficiency and growth.
- Client Management team recognized the need for expert guidance on selecting the best platform for their specific requirements and business model, so they asked PIP to facilitate the transformation from selection to implementation to outcomes.
Approach
- Identified industry-relevant solutions for Manufacturing ERP and their highly-specialized field services business servicing a unique product / service mix.
- Developed requirements package and led a down-selection from 10 viable ERP platforms to 3 best-fit options according to their requirements and alignment to their industry & product mix.
- Identified & prioritized critical scale and efficiency improvements across inventory, manufacturing, finance, and distribution in support of the business case for transformation.
Results
- Aligned & integrated ERP and CRM solution with business processes
- Unlocked constrained EBITDA due to inability to execute JIT manufacturing because of ERP platform limitations
- Reduced over $1M of enterprise revenue risk within three months of advisory
